RetailObserva® | The Kiki Lab Observatory

+ Analysis and research on trends, data, cases, and keys to success
+ Regular visits to retail areas in Italy and abroad
+ Exploration of digital touchpoints
+ Integrated customer journey testing
+ International monitoring with partners of the Ebeltoft Group
+ Annual international research and studies

• • Retail Innovations and Sustainability in Retail

+ Public Contents

• • Podcasts GdoWeek and Mark-up
  • Video Highlights Confcommercio
  • Columns on industry media